ShopClues.com — Product never delivered but shopclues showing as delivered

anujs57

from Gurgaon, Haryana

Dec 24, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: Shopclues.com

I purchased a treadmill from shopclues online and I paid 27700 rupee and the order no is[protected] and on 14 Dec 2016 i got a message from ShopClues that the product is delivered which is a lie. I never received this product from ShopClues.
Since then I called them several time and open a ticket on there website but nothing has been done till now. Everytime when I call then I have to tell them the complete story and they ask to wait for 48 hrs. Nothing has been done from ShopClues and as per my discussion with shopclues today 24 dec 2016, nothing concrete has been done from ShopClues in this regard.
The customer is saying product not delivered, the Fedex is saying th product was never delivered BUT shopclues says it was delivered on 14 Dec 2016 and they want 4 mors days for looking into this issue.

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ShopClues.com customer support has been notified about the posted complaint.

Dec 21, 2016

laxmanrajak's response my delivered product wrong how can refund money

Dec 21, 2016

laxmanrajak's response my money refund please sir

Dec 24, 2016

Updated by anujs57 Just to keep this order as live I changed the status from complete to return requested on 22 dec 2016 BUT this product was neber delivered to me.

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Comments

laxmanrajak

from Shahabad, Haryana

Dec 26, 2016

My cash refund

Shivadhar

from Vasai-Virar, Maharashtra

Dec 26, 2016

Sarees is not a silk sarees and is inferior qaulity and two watches are not working

Pannithadam Branch

from Thrissur, Kerala

Dec 27, 2016

The item purchased by shopclues.com order id #[protected], it is not working I need to return immediatley, because the item is very much bad quality product. I need my money return Rs. 697/-, I have already given the amount from my account. so please credit it back as soon as possible.

Kindly do the needful immediately.