ShopClues.com — Product not delivered, no refund of money.

Address: 500033
Website: Shopclues.com

I had order, Surya crystal automatic glass top 3 burner gas cooktop from shopclues on 3 Rd October. It was prepaid order, order no 99955241. The order wasn't deliver till 6 Nov. And i was contacting shopclues for same. Suddenly on 8 th Nov I got mail regarding order being delivered. When I contacted the curier agency, they j said it will be delivered in 2 days time, mistakenly updated as delivered. Bug even after a week i din't get the order. The curier company said it has been misplaced, and you contact shopclues. I am calling mailing them since 15 days, but no use. The customer care executive are disconnecting the call once they get to know about order .
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

My order id is[protected]
i have placed a return request on receiving a damaged product
but its been a month now no action hasbeen taken
no assistance
poor customer service
this is like harassing a customer
if this has not resolved today we will go to consumer court

Not recevied order number[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    46
    Resolved
    1673
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information