[Resolved] ShopClues.com — Refusing to return product
H
Hardik Babaria (HDK)
from Ahmedabad, Gujarat
Apr 2, 2016
Address: Gandhinagar, Gujarat, 382007
Website: www.shopclues.com
I bought window curtains from shopclues.com, as I received the product I realized that product was not up to the mark and was completely different from the product shown in the website. The description they wrote in website isn't fulfilling. So I just tried to raise a ticket for a 'Request Return', in accordance with it they denied without any specific reason. Soon after I tried to call customer care to whom I got know that they don't get product return if customer has a quality issues, as well they are not accepting the product if its quality isn't what we expect.
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Aug 18, 2016
Complaint marked as Resolved
After 3-4 days. I got the notifications as well call from them that they are ready to accept product in return and ready for refund. As well refunded me immediately within 3 days.
ShopClues.com customer support has been notified about the posted complaint.
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