ShopClues.com — Return/replacement not approved within time period

My order from shop clue which was of head phone which was delivered on 7sep, after 3 days the problem started in the product i wanted to return it which was 10 days period but the return option came in new and no response
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ShopClues.com customer support has been notified about the posted complaint.
 
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Dear Ekant,

Greetings from ShopClues .com.

We would like to inform you that the Refund for your order[protected] for Zebronics Zeb-Calyx, Wired Earphone Comes with 10mm Drivers, 3.5mm connectivity, in-line Microphone 1.2 Meter Strong Long Lasting Cable(Black) has been processed on 13th Sept'21 into your Shopclues account in the form of Cluesbucks.

Best Regards,
Customer Support Team
ShopClues.com

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