ShopClues.com — Shopclues.com Money still not refunded in my bank account

Address: 400064

Website: www.shopclues.com

This is my shopclues order id 99691904
I paid Rs 2323.10 via yesbank visa Debit card for Reach Cogent Android mobile. Amount was Debited my account by Citrus Pay. But order was incomplete due to some error on shopclues.com Amount has still not been refunded, remitted to my account. I raised a complaint to Customer care via their website and online support issue report but there was not response from their end.The people who are running Shopclues.com are a bunch of cheats running the company.