Shoppers Trend — For defective juicer

Address: New delhi

Website: Instagram page

Dear Sir/Madam,

I am writing to express my disappointment with the defective juicer that I received from your company. I had ordered a juicer from your website and was eagerly waiting for it to arrive, but upon receiving it, I discovered that it was defective .

The juicer that was delivered to me had several defects, including a glass broken

I immediately contacted your customer service department to report the issue and request a replacement.I did not offer any viable solutions to my problem.

As a loyal customer I am extremely disappointed with the quality of the product and the level of service that I have received. I expect better from a reputable company like yours.

I would appreciate it if you could arrange for a replacement juicer to be delivered to me at the earliest possible. I would also like to request that you train your customer service representatives to be more polite and helpful to customers who are facing issues with your products.

Thank you for your attention to this matter. I hope to hear back from you soon with a positive resolution to my complaint.

Sincerely,
Sonali
Mobile no.[protected]
Mail id - [protected]@gmail.com