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Shotformats Digital Productions Complaints & Reviews

www.shotformats.com
1
Updated: Jul 30, 2022
Complaints 17
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Unresolved
17
It is disappointing 😔 Shotformats Digital Productions has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that Shotformats Digital Productions address these customer issues as soon as possible.
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Shotformats Digital Productions

Most useful reviews

1
device still not delivered
1
Product damage
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Harassment of employees

Shotformats Digital Productions reviews & complaints(17)

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M
Mamta .......
from mumbai, Maharashtra
Jul 30, 2022
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I ordered for Nescafe coffee but I received Nutela

Address: Shivaji nagar kurar village Malad est

I ordered for Nescafe coffee but I received Nutela...
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K
kallu b
Aug 9, 2021
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Wrong product sale to your salesman

Address: at rasayni panvel

Jayesh bhaktani are cheter
sale a wrong prouct...
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C
Crush Vignesh
Jul 24, 2021
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Product damage

Address: 3/113 Ambedkar street k.velur kalavai

Product damage
Low quality...
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V
vaibhavrao
Nov 29, 2020
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Approved claim not settled for claim reference number 1991000015

My Claim was raised for my device on 1 Jan 2020, and was approved in Feb for an amount of Rs. 7517 (to be settled by shot formats) and Rs. 835 (My portion). All documents were sent to them back in March but just before the lockdown (on 23 March) I was requested to send 1 more document (NEFT FORM) which also was received by them on 20th June (Sent around 20th MAy) via speed post. They took 2 months to finally verify this document and my claim...
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B
Bakul Joshi
Oct 8, 2020
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my claim number 1991002803 still not paid off

Address: Shortformats Digital Productions Pvt Ltd

Approved me rs.15720/- repair cost under claim. Received all my documents on 17 sept 2020 but still have not credited amount in my bank account. Every time i call them they have different excuses....
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A
Arul Juan
Jul 29, 2020
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i have not received my oneplus 7 pro back.

I have been a vodafone red customer.. I have complimentary mobile insurance given for the vodafone red plan. I made a claim through that on my oneplus 7pro mobile phone. The worth of the mobile is 60000. Its been more than 5 months since i sent the mobile to the claim company as per their procedure. The last update about my claim was updated on the website on 6/6/2020. I am trying to contact customer care by call and mail.
I have attached...
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J
Joney Ginuson
from Mudigere, Karnataka
Jul 9, 2020
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Regarding mobile insurance

Address: Shotformats digital productions, 4th Floor, 406, 407 Express Zone, Western Express Highway, Malad East Mumbai, Maharashtra 400097, Mumbai, Maharashtra 400097
Website: vf.dsspro.in

I have registered for my mobile phone insurance which came along with my vodafone postpaid connection. Mobile has been registered in mobile shield application on 20 june 2019 and subscription end date is 18 june 2020.

I have opted for a claim with shotformats and as per them have sent all the required documents including affidavit for name mismatch, mobile phone and charger with box by january 2020 itself. Still my claim is...
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S
Suri Sahab
Mar 17, 2020
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I am complaining about fraud of device repair estimate

Address: E-529, 2nd .Floor Sec-7 Dwarka, New Delhi, Delhi, 110075

This company is fraud as my mobile is fully working condition just back and front glass is damage and now when it is the time to return my device they are saying to pay Rs.3602 for battery and receiver which is already in good condition with full day backup and receiver is also good working his person who came to collect my device he call me on the same number and talk tome before coming....
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M
mskotwani31
from Mumbai, Maharashtra
Nov 3, 2019
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pending reimbursement of iphone claim

Address: Express Zone, Malad East, Mumbai, Mumbai City, Maharashtra, 400064

I have submitted my iphone 6 and all the required documents to the shotformats malad office in-person, way back in august 2019. I received the mail confirmation of my claim being accepted & subsequent payment to be made to me of rs. 17099 on 23 aug 2019, in 15 working days.

After those 15 working days, i have followed up atleast 15 emails & 20+ calls (With waiting time of atleast 30 min every time), but i am still to receive...
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J
Jeevath kumar
from Chennai, Tamil Nadu
May 8, 2019
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neft form

Address: 3/33 Anai Sathya Nagar 4thst, Ramapuram, Chennai, Tamil Nadu, 600089

I have a had raised a claim, the process is very slow it took more the a month to repair the device, no proper communication from the tech support. Now they ask me to send a neft form and a cancelled cheque which i dont understand why. They cant provide a proper explanation, i cant reach them over the phone, the ivr sucks, no call back done as promised.

I am a vodafone user
Claim number [protected]...
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J
Jeevath kumar
from Chennai, Tamil Nadu
May 8, 2019
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no explanation

Address: 3/33 Anai Sathya Nagar 4thst, Ramapuram, Chennai, Tamil Nadu, 600089

I have a had raised a claim, the process is very slow it took more the a month to repair the device, no proper communication from the tech support. Now they ask me to send a neft form and a cancelled cheque which i dont understand why. They cant provide a proper explanation, i cant reach them over the phone, the ivr sucks, no call back done as promised....
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N
Nayan Sadhwani
from Mumbai, Maharashtra
Apr 17, 2019
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vodafone shield insurance claim

Address: Mumbai City, Maharashtra

So since my mobile sim is of vodafone and i have a red plan i was offered a vodafone shield insurance. On the 9th of april 2019, i fainted and my display went off so i immediately claimed for it. The process is real slow and they do not work as per the tat they promise. When i raised the claim they told me they would call in 48 hours but if i wanted to verify i should call the number. Funny thing they don't transfer the call if you call from...
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P
Priyanci Singh
Mar 17, 2019
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mobile shield - vodafone red plan insurance

Address: Bangalore, Karnataka, 560017

I followed up for my claim for more than a month with explanation on calls and emails but the customer support team made false promises of resolving and arranging pick up of my damanged mobile. I provided them with all supporting proofs and documents but as they are not willing to provide the insurance amount. It looks they intentionally keep on delaying approval of claim. After telling me that they will arrange the pickup next day they rejected...
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A
Amit Seshadri
from Bengaluru, Karnataka
Oct 29, 2018
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fraud from shotformat need help

Address: 560098

I want to bring to your notice that insurance provided to your select customer via vodafone mobile shield smartphone looks like duping the customer. Below is the detail on what happened with me...

Sequence on what happened.

1. First i registered my phone number on the mobile shield app recommended for vodafone red plan select customers back in july and (Attached is the certificate)
2. Accidently my mobile...
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S
Saggi Chawla
from Pune, Maharashtra
Mar 27, 2018
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device still not delivered

Address: 411018

It have been more than 65 days they are still following the procedure, some say you need to pay excess other call and say you have paid excess.
Some say they will deliver the other ask for documents.
Please understand your procedure and deliver the device. We have bought not for you.

It was a biggest mistake to give the device to you for repir your service is worst than pathetic.
Cin[protected]...
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V
vishalkhurana21
from Mumbai, Maharashtra
Oct 26, 2017
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very poor customer service

Hi,

I opted for the redshield plan insurance from vodafone, but little did i knew that, it would be one of my biggest mistake. Shotformats, which is vodafone's partner to get the device repaired has been harassing me for close to three months now.
First, it took around 30 days for them to take the claim and now its been 42 days that my phone is with them and they are not repairing it. I have sent at least 20 e-mails...
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D
Dd Rana
from Gurgaon, Haryana
Mar 16, 2016
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Harassment of employees

Address: Mumbai City, Maharashtra, 500071
Website: shotformats

Hi,

Shotformats digital production pvt Ltd. Never do such a mistake to Join this fake and fraud company. It's better don't join any company than this. This company always and daily torture and make you mental if you join this. They take all the employees to work like labour 12-14 hrs without take single break. There is no policy of any employment but if you join they will say you can't take single day leave or half day in...
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