Shree Anjani Courier Services Pvt. Ltd. — Non delivery and rude behaviour

I received a call from anjani courier zinga bai takli branch saying that i have a parcel and need to be picked up...

This is the 3rd tym i had to pick the parcel.
My question is that if my area is not deliverable then why parcels are being taken by the company and then we are facing problems.

This time I went to take the parcel and to my surprise the ofc was open but the gate was locked and when I called him that i have come to take my parcel he told me that he is at regional ofc and if I want to collect the parcel i will have to wait for 30-45 mins until he comes back.

I told him and these are the working hours and someone should be at the office he started talking rudely saying that i will send your parcel back and there is no need for u to wait...

What kind of service is this?

This is happening to me for the 3rd time in last 2 months, we are not getting products delivered to our door step and when we are going to pick up the parcel we are asked to wait or threaten to send the parcel back...

I want the reply of what action is taken on this otherwise I will surely share this socially.
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