Shree L.G.M.Parekh Vidyalay — Not received any message from My PRAN

Dear sir, My name is Dharmendrabhai Gohil and working as principal in grant-in-aided school, Gujarat.My PRAN number is[protected] & CPF No.-is [protected]. I didn't get any S.M.S. or any password or any thing.I have written letter dated 19/02/2014 but no answer.