Shree Mahabali Express Pvt. Ltd. — courier not delivered and document misplaced

Address: Kutch, Gujarat, 370201

Myself shriram i have booked two courier with this company from gandhidham branch as below details:
Docket no. [protected] booked for mumbai tata aig on 08th dec, 2017 but till today no update no response and docket no. [protected] for andhra pradesh this one booked on 11th dec, 2017 but till date no response no status of deliver.

I am took several times at gandhidham branch but last they said go and take legal against shree mahabali express pvt. Ltd. We didn't cate they said like this.
Sir in this democracy country how we survive between these type of companies who doesn't know how to behave and how to give service. Please help us.

Regards,
Shriram
[protected]
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    Gandhidham
    Gujarat
    India
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