| Address: Kolkata, West Bengal | | Website: shyamolibusservice.com |
We were travelling from siliguri to kolkata on bus no wb 23e, 5807 on 20th apr '19.
The bus met with an accident, which clearly happened due to the negligence of the driver, around 4:15 am in the morning. Some o[censored]s were wounded badly.
However, there was no first aid kit in the bus. No replacement vehicle was provided even after 3 hours of the accident. Repeated calls to their helpline nos did not yield any result, rather they were rude and insulting, to say the least. Some number was given by them as an escalation point, however that turned out to be a farce.
Terrible service and very poor customer support. Should be avoided to the extent possible. Was this information helpful? | 
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