[Resolved]  Siemens — Washing Machine

Address: Ahmedabad, Gujarat

I am staying in Ahmedabad and have a Front Loading Siemens Washing Machine which I bought in 2012. Recently due to heavy rains, and moisture, the machine was not working & I called the Toll Free Number on 26th July and their Engineer came to check the machine. He said that some part may need replacment and he will come back on 28th July Monday. He called today evening and said that parts worth Rs.7500 would need to be changed. Coincidentally, weather had dried up, and the machine had started working on its own since today morning and 2 lots of clothes were washed. This leads me to conclude that a reputed company like Siemens has a bunch of crooks running its service centre in Ahmedabad who are out to only fleece customers. I will NEVER buy a Siemens product again, and will inform all my friends in Ahmedabad about this sad incident. My contact number is [protected] and my address is 19B Saurashtra Society, Paldi, Ahmedabad 380007.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Dear Sir,

We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Siemens Home Appliances Team

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