[Resolved]  Siemens — Washing machine poor service

Address: Ernakulam, Kerala

I have a front loading washing machine at Kochi, purchased 10 years back. Recently, the power started tripping whenever the machine was switched on. I had registered the complaint last week with Siemens customer care. However, the local service agent closed the complaint with out my knowledge or any engineer visit. I have registered the complaint once again with the number[protected]. Still there is no response. Siemens service is the worst. Every time i call the customer care center, i am told that the system is upgraded and they cannot take my call now. My phone number is [protected] and the contact address is 7h dd nest kaloor kochi 682017
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Complaint marked as Resolved 
Verified Support
Sep 25, 2014
Siemens Home India Customer Care's response
Dear Sir, We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly. Siemens Home Appliances Team.
 
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