Simplilearn — Failure to accept EMI cancellation request

I, Abdul Hannan Turabi, have enrolled in "Cloud Computing" course with Simplilearn. Initially, I understood their classes well and was able to complete the projects through their good support and prompt response. But since a few months, I am unable to complete my projects because of lack of support, poor explanation of the subject and delayed or no response for any of my queries. The classes are unclear and not interactive at all, because of which I regret enrolling in this online course. So I decided to cancel my enrollment but after continuously trying to reach Simplilearn through phone and email, I have been forced to continue with the course and there seems to be no solution for my request in cancellation of EMI.
Please resolve my complaint immediately, as I am being charged for the course I don't wish to pursue further.
Was this information helpful?
No (0)
Yes (0)
Simplilearn customer support has been notified about the posted complaint.
 
3 Comments

Comments

Hi, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we will get in touch with you soon.
Hi Hannan, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we will get in touch with you soon.
Hi Abdul, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Simplilearn
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    504
    Pending
    180
    Resolved
    289
    Simplilearn Phone
    +91 80 6546 1121
    +91 80 4941 3474
    Simplilearn Address
    24th Main, H.S.R. Layout, Bangalore, Karnataka, India - 560102
    View all Simplilearn contact information