Singer India — singer fp57 given gift but not working

Address:

New Delhi, Delhi

i have recd one gift of singer fp57 jmg of srlno.OSU09246 BUT while i pluged its power cable found power is on but the machine is not working. means the rotator is not rotating i can not be able to do anything with this machine. can i get help for nearest serv cent what is the time to attend calls. my no is [protected]. subimal.[protected]@gmail.com