Sir Ganga Ram Hospital — The lab report contact person and prof mandhir kumar assistant spoke rudely
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devika nangpal
Jan 18, 2022
Jan 18, 2022
This thread was updated on Jan 18, 2022
Hi I have been trying to get my lab report. No one is ready to help me out. I got a rupees 12.5k test done today in the morning and I was told that I can get the report on WhatsApp. No one has given endoscopy number. This test was recommended by Prof Mandhir Kumar and I called up hai assistant who spoke very rudely to me and cut the call while I was talking. I called the customer care the lady was so harsh, she did the same. I have my patient id and episode number as well. If I don’t get a call back and my results, I will require a refund for wasting my time. Such a big hospital and this is how you treat patients. If you don’t process my refund, I’ll personally come to the hospital and make my way to get it.
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Sir Ganga Ram Hospital customer support has been notified about the posted complaint.
Jan 18, 2022
Updated by devika nangpal Rude staff, still haven’t received my lab results for a test I paid ₹12.5k
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