Siti Cable — Local cable operator

Address: Nabadwip Internet & Cable Emporium Operator

COMPLAINTNO - 6637162
CATEGORY
PACKAGE RELATED ISSUE
COMPLAINTDT
[protected]T21:25:58.88+05:30
status
Resolved
REMARKS
SITICare Sat, May 23, 9:20 PM to Kolkata, me Dear Sir, Thank you for contacting Siti Networks Ltd & given details of the problem being faced by you. At the outset we regret inconvenience caused to you. We have received your mail & our team will shortly contact you for further details and resolution of the same. 14/06/2020... I had paid Rs.204/- (Two hundred four) only on 04.06.2020 for the month of June, 2020. But on 14/06.2020 there was no signal from 12-00 a.m. to 12 noon due to non- payment of my subscription. I told to my LCO, there may be a change / addition of channel. Why he should not re-charge the existing plan before stopping the signal? Also my account details not matched with the payment received by my LCO. Dear Subscriber, we are looking on this matter, & please sir register your complain via our customer care mail ID. our MAIL ID - customercare.[protected]@siti.esselgroup.com thnks& regards siti networks
LASTACTIONTAKENON
[protected]T00:11:15.673+05:30
COMPLAINTNO - 6606448
CATEGORY
PACKAGE RELATED ISSUE
COMPLAINTDT
[protected]T18:17:40.907+05:30
status
Resolved
REMARKS
Date: Sun, 17 May 2020 22:01:30 +0530 Subject: Re: Registration successfull SIR, I WANT TO CHANGE THE FOLLOWING DETAILS: 1) PROFILE 2) LCO : SHYAMAL DEBNATH 3) PACKAGE ( THE AMOUNT TAKEN BY LCO FROM ME, IS MORE THAN THE BILL AMOUNT & ALSO THE MISBEHAVIOR OF LCO ) PLEASE LOOK INTO THE MATTER AND ADVICE. THANKING YOU, TAPAS KUMAR CHANDRA MOB : [protected] & [protected]. Attachments area Dear sir, we are looking on this matter, & please sir register your complain via our customer care mail ID. our MAIL ID - customercare.[protected]@siti.esselgroup.com thnks& regards siti networks
LASTACTIONTAKENON
[protected]T10:12:08.073+05:30
ACTUAL_x0020_RESOLUTION_x0020_HOUR
16