| Address: New Delhi, Delhi, 110045 |
This is regarding Siti Set top box pack recharge which i did on 3rd Feb.
now even after following up continuously 4days on multiple calls I didn’t get resolution. The worst service which I ever can imagine. Eveytime I call the customer care service I got a Reply that your service will be active in 24 hours but that was just the line which they have been told to repeat to customers when they call to siti support care. After multiple attempts I called on 6th again to check the status but they again said wait for 24 hours to which I’m frustration I said I want to speak to your senior as I cannot accept this recorded lines from you because the same I had been hearing from past few days. He eventually said share your transaction ID which I shared and again I have been told that my issue will resolve in in 24 hours. To my expectation it didn’t. Totally annoyed by siti cable services.I called up yesterdy again multiple times to chase and follow up. I have been told u will receive call from our customer service which I finally received. Nilesh Kumar was the person who called and again repeated the same words that your issue will resolve in 24 hours. Disappointed again Till now no solution. Very frustrated and felt cheated.
I have paid the amount still unable to receive the services. Below are my case numbers with siti customer service:
5238212
5255274
5263539
5263472
5263223
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