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Skechers India Complaints & Reviews

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Updated: Jan 9, 2024
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Skechers India reviews & complaints(304)

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S
sonamashukla
Jan 9, 2024
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Faulty Product Causing Health Issues

I have made a shoe purchase on[protected] from Sketchers Exclusive Retail Shop in Dahisar Miraroad Mumbai. The shoes was purchased without any discount and offer. At the point of sales i have been told that shoes shall take feet shape using it multiple times and there wont be any issues. Shoes costing was 5999/-. Being a branded product i kept trust and bought it. While using the shoe i started feeling often pain and uncomfortably while wearing...
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A
arorahoney2780@gmail.com
Dec 19, 2023
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Shoes

Address: 222 A/1, Opposite Durga Puja Park, Preetam Nagar.

Customer helpline number inactive
Return and refund of shoes cannot be done...
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S
Sanjeeva101
from Noida, Uttar Pradesh
Dec 5, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Defect in BKW Go Walk / Distance walker shoe

Address: DLF Mall of India, Sector 18

D/Sir, I have purchased a pair of BKW Go Walk / Distance walker shoe on 22.10.2023 vide Inv.No. C01/FCM/12634/Oct/23 dated 22.10.2023 from DLF Mall of India, Sec.-18, Noida, District-GB Nagar (UP) on payment of Rs.12, 999/- . This purchase was made on recommendation of sales executive of the skecher's company as i was experiencing lower back pain and i paid such costly and after investing so much amount of money, i expect a decent quality...
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Priyanshu Gulia
from Chandigarh, Punjab
Nov 25, 2023
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Sports Shoes(Pink)

Address: Shop no. 4&5, Amayra City Center, NH-205, Kharar, Greator Mohali, Punjab.

A month ago, I purchased Sports shoes from Skechers India from its Kharar Outlet in Punjab. I am so disappointed with the product as they got damaged within a month o[censored]se. The upper layer of both the shoes got cracked as shown in the picture provided below. I wish to get a full refund or exchange according to the policy of the company. The details of the product are provided as follows:
Product: GO RUN RIDE[protected]MVE
Date...
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T
tbejoyp2010
Oct 19, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Mr Order

Dear Skechers India,

Could you provide information, what's wrong with the shoes I ordered? (Info attached).
Because since October 15th, I only saw orders being processed.
How long does the order process take?...
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S
subhashtripathi54@gmail.com
Oct 15, 2023
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Manufacturing defects in shoes

Address: Siddharth Enclave Vistar, Taramandal, Gorakhpur, U.P. India 273017

Skechers case No. 00481987 i purchased a pair of shoes on 20 March 2023 from Mochi shop Gorakhpur in replacement of the one purchased in November 2022. In both the problem occurred in inner wall of the shoe when contacted the customers care team tmrejected the claim on the ground of Skechers return policy and warranty of the product where as this is a case of manufacturing defect arising due to the poor quality of the material used.
Customer...
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M
Mamtapinni
from Chandigarh, Chandigarh
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Defective Slippers of Skechers

Address: 803 & 804, Fulcrum, B-Wing Hiranandani Business Park, CTS No.48 Sahar Road Next to Hyatt Regency, Andheri East, Mumbai, Maharashtra 400099

Dear Team,

I bought slippers on 1st Nov 2022 and started using them in like January 2023.. In June this year my slippers top layer got shrunk, which I have never seen before in even in local slippers which hardly cost few hundred rupees.. I bought Skechers slippers looking at the brand and it is my worst experience with slippers shopping .. Felt so bad wasting money on this product.. Had been better to buy some other brands...
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P
p.v.p.pratyusha@gmail.com
Aug 7, 2023
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Skechers shoes torn badly

I have bought Skechers shoes for my kid. It got badly torn within 5months. She hardly wore them 3 times as they are party wear. Please look into it and kindly replace them with new ones....
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K
kunalmonga91@gmail.com
Jul 28, 2023
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Skechers D'lite shoes got damaged within an year

Dear Team,

Dear Team,

I have a complaint regarding my shoes which was bought from Skechers website on[protected] and within 9 months the upper mesh of the shoes got torn out and from inside the cloth also torn out as well which is very bad on their quality.

Skechers shoes customer bought for it's quality and paid higher price from other brands but while paying higher price still shoes not last...
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A
alok.sdc@gmail.com
Jul 22, 2023
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Shoe quality issues

Address: Patna y

Purchased a go run ride 10 shoe of price rs 13000 at discounted price rs 9000 from a Authorize dealer of Skechers at patna bihar. after use of few months noticed a crack/hole which I ignored but later its no increases and now many damaged spot on both the shoe. Purchased on 22 nov 2022. attaching the invoice and pic of shoe.
Using Skechers shoe from many years but never get this type of quality issues earlier. Such a reputed company...
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A
alok.sdc@gmail.com
Jul 22, 2023
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Shoe damaged after use

Shoe damaged...
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A
Abhi.shrivastava2@gmail.com
Jun 29, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Skechers Shoes damaged within 6 Months

Address: A-85 Ground floor Vipul world sector 48 Gurgaon Haryana 122018

Dear Sketchers and Company,
We had purchased blue colored sketchers from our Myntra.com in November 2022. The condition of the sketcher has gone bad in not even a year. The shoes has only been used for brisk walking and no other use. If we use it more the condition could worsen.

Please help us find a solution to the problem. The effective solution to the problem from our side would be repairing it or exchanging it...
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V
vpradeep kumar
May 18, 2023
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Damage Shoes

Address: Hyderabad

Hi sir/mam I bought my Skechers shoes from Skechers outlet Habsiguda Hyderabad 4 month back but it’s quality is very bad it’s damage now I want solutions of this problem. Photo attached Regards PradeepKumar Mob- [protected] Emil. [protected]@gmail.com....
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S
Shuruti Singhal
May 17, 2023
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Uncomfortable and shoe bite

Address: BP 48 Shalimar Bagh

I have just purchased a shoes for Skechers go run for rs 5999/

Its been 3 days of wearing the shoes and shoes is causing foot pain and shoe bit at pinky toe. They are not at all comfortable. I request for refund as they are under warranty period...
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S
Samrat201
May 11, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Horrible Customer Service for a defective product, need refund or exchange

Address: Indirapuram, Ghaziabad, Shipra Mall

I am extremely frustrated and a disappointed customer for the service as displayed by the Store Manager - Vishal Sharma (as he told me his name) and the other personnels in Skechers showroom in Shipra Mall in Indirapuram, Ghaziabad. Here is the existing case number[protected] of my complaint as raised with the store. You should fire the store manager with immediate effect!

Please find attached the Photos of a Slipper that...
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N
nitinmpi
from Mumbai, Maharashtra
Mar 20, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Inner mesh torn out of shoe

Address: Mumbai
Website: www.skechers.in

These shoes are premium shoe from a fresh pair and not from the sale. Still the inner mesh is torn due to poor quality within a very short period.
Purchase date[protected]
Bill no- E14/005553/JAN22
Store name - Borivali Mumbai
Article no- 149820-OFPK- US 8

After spending approx INR 6500 on shoe it got defective in such a short period and company is not at all paying heed to complaint.
please...
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K
kvaiyappa
Mar 11, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Running shoe damaged

I bought a skechers running shoes from CSD canteen kochi. The sole grip has dislodged within a month of purchase. Need replacement s as per warranty...
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Pallavi Mehra
from Mohali, Punjab
Feb 22, 2023
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Quality issues in Skechers shoes, reg

I recently purchased a beige pink shoes on 9th Dec 2022. After a usage of 20 days they were washed & to my horror the pink inside material has stained the beige mesh of shoes. I have been trying to coordinate with Skechers via Customer call service & email but they keep replying they cant replace my pair because their quality team doesn't find it to be quality issue but in response email they are saying they will take care in future about...
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9
9997821820
Feb 20, 2023
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Shoe GO WALK 6 216202-GYRD

I had purchased some items from Skechers, VIOM ENTERPRISES Haldwani (Uttarakhand) Store, on 26th september 2022, the bill of which you will find attached. This purchase included a pair of shoes, which have been torn from front and back sides within a span of roughly 3 months, pictures of which you will find attached. I noticed this around 2 months back but because of my busy schedule I could not visit the nearest store in my locality. Yesterday...
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G
gurpreetgoraya4
from Batala, Punjab
Feb 15, 2023
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About shoe pasting

Address: Kotmajlas, Mirzajan, Gurdaspur, Punjab 143511

Purchase from:- family footwear, Batala
Purchase date:- 06.12.2022, Barcode:-53476, HSN:- 640411, Size:-10, Design no. 232399, color black.
Sir that detailed shoes pasting removed. Please solve this as soon as possible...
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