Skill-lync — Not refunding prebook amount

Address: 5th,6th&7th floor, Technopark, customs colony, rajiv gandhi IT expressway, Thuraipakkam, chennai, chengalpattu, tamilnadu -600097
Website: www.skill-lync.com

My name is Ashish. I am registering a complaint against Skill-lync, an Ed-Tech company based in Chennai. I wanted to learn advanced CAD course to get a design engineer job so I visited skill-lync website. The courses they are offering seemed to be very professional and they claimed placement/paid internship support throughout which I fell for and agreed to pay the course.
A women named Priya contacted and offered me the course which they have advertised for Rs.3, 50, 000 for an offered price of Rs.1, 75, 000.They told me to pay Rs 5000 intially to prebook the course. I payed the intial pre book amount. After that they told me to submit documents for identification and for EMI which i didn't submit to them fortunately.
But actually at the same time my dad got medical emergency which needed a financial assistance to cover his medical expenses. So i had to cancel my course. I called the skill lync members named priya and prassanna to cancel my course because we needed this money for my father's medical expenses. But they were forcing me to continue the course and were very unprofessional with me just because i didnt had job in my core sector. I still told them to cancel my course and also said to refund the prebook amount which will help somehow for my father's medical expenses. But they were refusing to refund and also said the course cant be cancelled. They never even intimated the refund policy and cancellation policy which i now understood as the company's unethical practice to trap students. They provided some grievance number and email address which is non responsive to my calls. So i want that refund to be settled.
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Hi Ashish, we have not been able to find your record as a customer in our database. Please send us your contact details at [protected]@skill-lync.com and we'll ensure the resolution of any issues at the earliest.

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    5th,6th&7th floor, Technopark, customs colony, rajiv gandhi IT expressway, Thuraipakkam, chennai, chengalpattu, tamilnadu -600097
    India
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