Slicepay — unethical behaviour

Address: 747, 4th Block,Koramangala,Bangalore - 560034CIN U72900KA2015PTC080871

Website: sliceit.com/home

I have booked a self rental car and made the payment through slicepay. But later i have cancelled the booking. The self rental car company have refunded the amount, but still the slicepay told me to repay the installment and after the repayments i can use the refunded amount through slicepay online shopping. I have paid all the installments and still im not able to use my money. Its been 3 months i have completed my installment and still they are not letting me to use the my money. I have paid rupees 8000 simply without using their money. I have raised a complaint and they told its a tech issue. But its 3 months i have raised the complaint. I have followed up many times but they gave me the same rply. Previously they told i can use money through online but now they are saying i can use money only from card and they are not issuing the card.