Smart Shopping Girl — did not receive my shipment for prepaid order

Address: Santacruz, Mumbai City, Maharashtra, 400055

I was to receive my parcel on 26th august but it has not yet arrived. Placed order on 7th august.
Number is switched off. I had placed prepaid order. Some guy had called to confirm the order on 8th august. They had targeted me on instagram too. We need to educate these media handles so that no one is fooled. How do we catch hold of them? Hope to get it resolved soon.
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    Smart Shopping Girl
    Santacruz, Mumbai
    Maharashtra
    India
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