Smartr Logistics — Delivered the parcel to wrong area... wrong person

Address: 605, Atrium-2, Andheri Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400059, India
Website: smartr.in

Ordered a couple of pouches from a manufacturer to BTM Layout 4 stage in Bangalore on 11 May 2023, they mentioned it'll take 3-5 days to deliver it through Smartr Logistics and emailed me a tracking number. When i checked after 5 days, it showed that its already delivered in 2 days on https://smartr.in/. Now the manufacturer says its Smartr Logistics has already delivered the parcel to some guy called Naveen in JP Nagar i.e. Bangalore and thus i cannot ask them for refund. Smartr Logistics's phone number is mentioned as 24/7 CUSTOMER SUPPORT NUMBER
[protected]. When i call it, number does not exist. Looks like another Logistics Fraud Startup company.
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    605, Atrium-2, Andheri Kurla Rd, Chakala, Andheri East, Mumbai, Maharashtra 400059, India
    India
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