Smashing Commerce — need refund as product not working

I purchased pest repellent device but it is not working. Even mosquito sit next to the device. I wan to return the product.
Even the phone # give +91-[protected] is protected.
Also there is no way we can complain to the seller.
Really disgusting to buy this product which is really of not use.
We thought of these product as an alternative to chemical repellant like allout or good night but after purchasing we realised that it is of no use.
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Smashing Commerce customer support has been notified about the posted complaint.
 
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As i opened the box i found the product was not the displayed product on the fb screen. And it was damaged from the pin socket. It the local product you have delivered me.pls replace me the original one. And the number u have displayed its not responding.

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