Smashing Commerce — regarding registration number is not found

Address: 635810

Consumer protection act, 1986 information technology amendment act, 2008.

From
Rotaract mohammed imran

Pernambut-635810
Vellore district
Tamil nadu...
Mobile no:[protected]

To
The retail pvt. Ltd.
Survey no.34, mandur
Village, post
Bidarahalli hobli,
East taluk,
Bangalore-560049

Sir/mam
Sub: refund my
Amount
Ref :product name
Home protection
Electronic appliance
Order i'd:5qsvvjhh2m

On aug 03, 2018 i order for a home protection electronic appliance received it on aug 06 2018, the product not working it just make a noise which is irritated us not to insects and others animals.
This product either may be not made in good quality or it is fake product, then the major drawback the machine was totally different from the one was shown on facebook.
The product delivered is fake and ankita the representative is not answering the calls
She just cuts the call and there is no call back anytime.
This company is fraud and only is cheating people for money.
So i'm not satisfied that your product will reimburse me for cost of returning
The item cost rs.480/-+ rs.100/- courier charges total rs.580/-refund me. I want my money back, else i am going to take legal action against you (Ankita) and your this fraud company.


I look forward to receiving your satisfactory proposal for settlement of my claim with in short days...

Thanking you

Your hopeful buyer

Note
Order id:5qsvvjhh2m
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Smashing Commerce customer support has been notified about the posted complaint.
Aug 10, 2018
Updated by Namaz Imran
Consumer Protection Act, 1986 Information Technology Amendment Act, 2008.

From
Rotaract Mohammed Imran
Pernambut-635810
Vellore District
Tamil nadu...
Mobile No:[protected]

To
The Retail Pvt.Ltd.
Survey No.34, Mandur
Village, post
Bidarahalli Hobli,
East Taluk,
Bangalore-560049

Sir/Mam
Sub: Refund My
Amount
Ref :Product Name
Home Protection
electronic appliance
order I'd:5Qsvvjhh2M

On Aug 03, 2018 i order for a home protection electronic appliance received it on Aug 06 2018, the product not working it just make a noise which is irritated us not to insects and others animals.
This product either may be not made in good quality or it is fake product, then the major drawback the machine was totally different from the one was shown on facebook.
The product delivered is fake and Ankita the representative is not answering the calls
She just cuts the call and there is no call back anytime. 
This company is fraud and only is cheating people for money. 
so I'm not satisfied that your product will reimburse me for cost of returning
the Item cost Rs.480/-+ Rs.100/- courier charges total Rs.580/-refund me. I want my money back, else I am going to take legal action against you(Ankita) and your this fraud company. 


I look forward to receiving your satisfactory proposal for settlement of my claim with in short days...

Thanking you

Your Hopeful buyer

Note
order ID:5QsvvJHH2M

 
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