Smashing Commerce — smashing commerce pest repellent device

I purchase pest control product Smashing Commerce order #ZXR2DBAR3Q. Product are not working & the quality of the product Rs 480/- including taxes, its very worst product. I also ask for refund policy & received email from Smashing Commerce - "

from: Smashing Commerce
to: Rajesh Chaudhar
cc: [protected]@smashingcommerce.com
date: Jul 28, 2018, 11:30 PM
subject: Re: I received your Smashing Commerce order #ZXR2DBAR3Q
mailed-by: smashingcommerce.com
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: Important according to Google magic.
Hi Rajesh!

I am glad you took the time to ask. I’m very happy and excited to see you are motivated to find a safe and healthy solution to protect your family and your home. You are already ahead of most people since most people don’t even take this first step.

Home protection is a pest control product which uses an extraordinary technology scientifically engineered in the US to drive pests away from your home, Home protection uses state of the art ultrasonic and electromagnetic technology to drive pests away, driving Mosquitoes, cockroaches, rats, spiders, and ants among other pests out of your home after just four weeks o[censored]se.

Home protection is 100% safe and effective and it naturally drives pests out without killing them. It creates an uncomfortable environment for pests so they simply leave your house and you don’t need to clean up dead insects and pests.

Home protection protects your house from pests naturally without using harmful chemicals, poisons, and traps typically used in households and by insect control technicians. It is Non-toxic, Eco-friendly, organic, chemical-free and doesn’t leave behind any unbearable smell.

I really recommend you go ahead with the purchase. We offer a 60-day satisfaction guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

Trust me I’ve had 100s of customers who felt the same way at first but when they finally saw the results for themselves they turned into believers like me. Some even personally sent me over a handwritten note thanking me for making them try Pest Repellent.

Have a great day ahead!

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--
Amir .
[protected]@smashingcommerce.com

I try to contact Ms Ankita, but its phone no. not working - Mobile no. -
- Ankita Chaudhar
Customer Success Manager
Smashing Commerce
+91-[protected]
+91-[protected].

I send so many email, but there is no response, Kindly raise the complain related to refund my amount Rs 480/-

Regards
Rajesh
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Smashing Commerce customer support has been notified about the posted complaint.
Aug 10, 2018
Updated by Loverajrao
Complain still not resolve

Smashing Commerce
Thu, Aug 9, 12:28 PM (1 day ago)
to me, ankita

Hi Rajesh!

I completely understand your concern. I am sorry to know you feel unsatisfied with your purchase especially because I know that the product works. I use it myself and it has given me amazing results.

I know your case is unique and this is why I discussed it with my manager in detail to get you a 25% refund on the product cost.

Besides the refund, you do not have to return the package. Customer satisfaction is very important to us even when it may not make the most economical sense.

I strongly suggest that you continue using the product to get the desired results.

I know that the product works because I use it personally and I know it would work for you too.

I will process the 25 percent refund as soon as I get a confirmation from you.

For any queries, you can contact us at [protected]. Our Customer Support Executive will be available from 9 am-6 pm IST. From Monday to Saturday.

Let me know if you have any other questions. Have a great day ahead!

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--
Amir .
[protected]@smashingcommerce.com

I replied but still not response.

I don't want your product.

I am not satisfied, If you want satisfied then refund my 100% money Rs. 480/- and don't bargaining .

If you are so much satisfied, Please keep with you my this product, I am complete unsatisfied.

Please don't irritate me and refund my complete amount Rs. 480/- not 25%.

Please give me your manager contact no. I will discuss to your manager.
 
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