Smashing Commerce — smashing commerce - pest repellent machine

esanyal

from Guwahati, Assam

Aug 22, 2018

Website: Smashing Commerce

I purchased online pest repellent machine from smashing commerce at rs. 480/-. I saw the advertisement on facebook by the name smashing commerce. The product and quality is absolutely useless and fake and is not effective at all. Even those who advertised for smashing commerce for this product are liars.
Tried calling ankita sanyal, customer success manager, smashing commerce
+91-[protected] many times but no one is reponding as it may be a fake number too. There is no way we are being able to return this product. They also mentioned if not satisfied, contact to return the product. Would request that action be taken at the earliest to ensure that these thugs do not try and swindle people by giving false products, contact numbers etc.
I need the product to be collected from my address and refund of my money at the earliest
A line in confirmation would be appreciated.

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Smashing Commerce customer support has been notified about the posted complaint.

Aug 22, 2018

Updated by esanyal I received delivery of my above order for pest repellent. Product absolutely fake and not as per advertised in facebook. It is not effective at all and persons who have commented that is a good product are liars and fake like the product and the person - ankita sanyal, customer success manager, smashing commerce, contact no. +91-[protected]. Nobody answers this phone and it is false number given to cheat/swindle people.
Would like to return this product and i want my money refunded at the earliest.
I would request facebook or other website to please check the authenticity of these people advertising otherwise it will tarnish the reputation of their site.
An early response would be very much appreciated.
Thanks,
Mrs e sanyal