Smo Mumbai — Urgent: Fresh CDC Issuance

I am writing this to inform you about my Fresh CDC application which i applied on 18 January 2024 from Mumbai. My application status is "under verification process" and haven't changed. It's been more than 20 days and i haven't got any information about the status of my application, i even tried calling them multiple times and sent multiple Emails but to no avail. I need CDC for an upcoming job opportunity so kindly look into this matter as soon as possible and help me out. I am providing my information for reference. Thank you.
Name - Afshan Khan
INDOS - 23ZR3892
Application number - SMO(M)/2024/282148
Shipping Master office - Mumbai
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