[Resolved]  Snapdeal.com — Pickup not done

Address: Begusarai

I order a shirt from snapdeal on 24th may i got it by 29th may somehow i don’t like the fabric so i raise a return request and got a message that item will be pickedup by 30th may but on 30th may i didnt got any call from courier service and in evening i got a message that i am unreachable and incomplete address then i called snapdeal and they rescheduled on 31st may again same thing happen didnt get any call but in evening i got a message i am unreachable and incomplete address then i again call snapdeal they rescheduled for 1june and also updated my address again with secondary phone numbers but again didnt get any call and few hour later got a message i am unreachable and incomplete address then i call again they just rescheduled again for 2nd june but same thing happen then i called again and asked to connect to a senior executive they
arrange a call back from senior executive and got a call in next 10-15 min they told me that I rescheduled again for 3rd june and this time for sure item will be picked up
But again nothing happen
Worst experience from snapdeal

Courier service for pickup -xpressbees (AWB- [protected])
Order id- [protected]
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Jul 14, 2023
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2023
Snapdeal.com Customer Care's response
Dear Danish!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
 
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