Snapmint Credit Advisory Private Limited — Refund is not received

Website: snapmint.com

I bought a phone (cost -14499/-) on EMI with downpayment of Rs-2900/- on[protected] and as I was tracking my order on[protected], the website says that the "product is out of order" and that is it. I have not received any email, message, or call regarding it. No information about refund has been received. I called their costumer care number but it only keep saying "Our customer representative will on very shortly", I have sent them emails, messaged them on their facebook page. But I have not received any response.
I want my money refunded.
+3 photos
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