| Address: Chaitanya Electronic (authorised Sony Service Centre), Chinchwad Pune |
I will be logging a case against Sony India and a police complaint against one of your Authorised Service Center "Chaitanya Electronic, Chinchwad Pune.
This Sony Service Center has taken away my Bravia TV's original motherboard and my TV panel is still lying unrepaired at the centre.
TV was submitted for simple backlight issue(as investigated previously by same Service Center) and now I am asked to take a new TV instead of repair as the motherboard needs replacement & is not companies original!
That also proves, your employee Bhaskar Awate had taken away my original Motherboard when he took away my TV panel for 1 week in June and returned it without repair (saying that he did not receive the LED backlight from Sony company).
That time he offered me to fit in duplicate part as original may not be available early, which I completely disagreed. And asked him to return my panel & refund my money, also told him to let me know when original parts are available. He still took couple of days more saying I had already fitted the duplicate part (as he thought I may agree for that) and will have to remove it back.
This really is pathetic behaviour and service from a brand like Sony! Was this information helpful? | 
No response or even acknowledge! Pathetic service from brand like Sony!!