[Resolved]  South Indian Bank [Sib] — withdrew money from sib atm machine using federal bank debit card and lost money saying error, not refund

Address: Malappuram, Kerala, 676503

I tried to withdrew money from south indian bank atm machine using federalbank atm card and it showed error first, then i reoeated two times, and i got tenthousand rupees in each, but the account shows 30000 ruoees deducted. Complained to federal bank, they replied that the south indian bank rejected your complaint as the transaction was successful, it cannot take morethan 20000 from atm otherthan that bank, then how they say i have witbdrew 30000, i lost money 10000 rupees, federal bank says they are helpless, what i want to do next, do i move legally to recover the amount, and it is not refunded or anything happened, its now morethan twentydays, i was waiting for a reply from federal bank, my bank. They told to wait and now they told it is rejected, what a irresponsible service?? From kerala
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Aug 6, 2021
Complaint marked as Resolved 
South Indian Bank [SIB] customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Customer(വെള്ളി മൂങ്ങ),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25366) in the subject line so that our team can assist you.
വെള്ളി മൂങ്ങ's [Complaint's author] reply, Dec 3, 2018
I had sent mail as you requested, No reply yet

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