South Western Railway — misuse of reserved compartment and inaction by the ttr

Address: Bangalore, Karnataka

I travelled yesterday (21st july 2018) from mysuru to bangalore via the chamarajanagar to tirupathi train # 16219. I had reserved berth from mysuru jn to bengaluru cant. And since i booked tatkal tickets i paid rs. 385/ ticket instead on the usual rs.120.
And in-spite of doing all the above i had the experience of travelling in the general/unreserved couch. People had indiscriminately occupied all seats and when we showed our booking they just did not respond. One travelled even argued that there is no reservation during the day (9 am - 9 pm).
The ttr finally arrived to check when the train had reached ksr after almost 3 1/2 hrs of the train leaving mysure. When we mentioned to him about people occupying reserved seats illegally he said he could do anything.

If the railways cannot ensure that people follow the rules of not getting into reserved compartments without proper reservations then they should make all compartments as general and not cheat us citizens by taking so much money and not providing the promised service and facilities.
Shame on our railways... Felt like goonda raj.