South Western Railway — train delay 22685 std 17th feb 2018

Dear team, what the service u providing?? T. No 22685 start from ypr to chandigarh delay started 1hrs from starting point and it's happen alternate weeks to this train we suppose to reach hubli 9:40... It super fast train and we paid extra charges also but it's running like local train each stion it stop where it has only 3 stop between ypr to ubl.. Now it's runnins 2 :30 hrs late controller not bother about this... If late can't u manage the delay time or u make more late?? What about us to go other place... Are u guys are serious?? So many co passenger fighting with tt... Who is thr concern person if such delay happen...