| Address: Office of the Chief Commercial Manager,Southern Railway.Chennai 600003 |
TDR HISTORY
MAS PGT EXPRESS (22651)PNR: [protected]
MGR CHENNAI CTL (MAS)
SALEM JN (SA)
STATUS: TDR REPUDIATE
Journey Date: 4 Feb 2023
TDR Date: 5 Feb 2023 | 09:26AM
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Sirs
The repudiation of TDR is not justified and acceptable. This case is fit for consumer court.
Please note that the Southern Railway had failed to very that whether the passenger has really travelled in the train or not. What for TTEs are appointed to verify the genuineness of the travelled passengers in that train? The railways is not expected to come to the conclusion that every passenger can cancel the ticket before 30 minutes of the departure of the train .Internet problem and situation beyond the control of the passenger on that particular day.
Actually in my case I was preoccupied in consulting Urologist in Perambur Hospital. For one Health is paramount than other things. The System is not the human being and it is designed to exploit the travelling railway passengers. When other ways are available to check whether the passenger is actually travelled Southern Railway cannot jump in the conclusion basing on the system. Hard earned money of a Passenger should not be swindled by Railways like these inhuman methods.
Let me request the SR officials (Commercial department) to vary the genuine of the case and arrange for the refund.
V.JAYARAMAN
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