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SPiDiGO Complaints & Reviews

www.spidigo.com
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Updated: Nov 3, 2020
Complaints 874
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134
Unresolved
740
So far, so good. SPiDiGO is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SPiDiGO will keep up the work and continue to help more customers with their concerns even better 🤝
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SPiDiGO reviews & complaints page 44

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A
Amit Patel
from Ahmedabad, Gujarat
Apr 9, 2010
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Cashed the check without providing service.

Address: Ahmedabad, Gujarat

Spidigo Broadband Service people has encashed my check for Rs.5800 without providing broadband service to me. I was looking for broadband at my home and few weeks ago i received a SMS from Spidigo for different broadband plans. I found it good so i called the number mentioned on the SMS. This number is for their one of the sales person (Bhupendra Singh Chauhan). He came same day to my home and asked me to select the plan and write a check...
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Sunita Chauhan
from Ahmedabad, Gujarat
Apr 5, 2010
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Connectivity problem

Address: Ahmedabad, Gujarat

Good support & good coordinate Mr.Shafik [protected]. For any complain and good service given by me company’s engineer Mr.Devang Patel, Mr,Pankaj etc. Thanks...
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V
Vyas Nikunj
from Mumbai, Maharashtra
Mar 31, 2010
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Non Refund Amount

Address: Ahmedabad, Gujarat

Hello Sir,

I Am Vyas Nikunj From Ahmedabad I Have Applied For Spidigo Broadband Service But Due To Building Management Problem The Internet Was Not Install On 01/02/2010 The Cheque Of Rs 3500 Given To Spidigo Sales Executive His Name Is Hardik Bhatt....Contact No :: [protected] ...Still Refund Was Not Given & Executive Mobile Num Was Switch Off & I Am Call On Customer Care Daily 3-4 Times...
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Mihir Jaiswal
Mar 26, 2010
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Internet connectivity is poor, No one is taking responsibility

Address: Ahmedabad, Gujarat

I purchased 6 month plan of spidigo broadband in January. It was reasonable in first couple of weeks but than after it became bad to worse to worst. The speed was supposed to be 256 kbps day time and 512 kbps night, instead it's around 100 daytime and night time is horrible not even that. I complain in their customer care lots of time the same reply, technician will call and enginner will come. But till date there is no solution. Their...
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A
Abhilash delwadia
from Ahmedabad, Gujarat
Mar 26, 2010
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Cheque cashed without providing broadband connection

Address: Gujarat

I was approached by the SPIDIGO(Chandranet Pvt.Ltd.) company's sales executive on 5/02/2010 for the boardband connection.,As our company was about to open a branch office at Bopal,Ahmedabad we were in need of the broadband connection. I told to Mr.Ravi Asani,sales executive to check the fegibility for providing the connection at the 8,Kabir enclave ,Bopal,Ahmedabad.He replied that the company had already provided a client next to my...
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A
abhay s gandhi
from Mumbai, Maharashtra
Mar 16, 2010
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connectivity and speed

connectivity problem

i have connection of SPiDiGO. Internet & Broadband Services.


my user id is: abhay_7875

my use is stock market.....

i lose my connectivity at every 30 minute & i called to company many times but no one can solve my querry so can i do any legal with...

my user id abhay_7875
C/81 KAMDHENU COMPLEX
OPP SAHJANAND COMPLEX...
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D
Dhaval Thaker
Feb 4, 2010
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Very Poor Service in India

Dear disatisfied SpiDiGo Users,

You are right They do not taking any actions against our complains, In my Case I got the Connection since last 3-4 months...... I faced DC(Disconnection) Issue forever...... I complained lots I paid 5050 and chosed 6 months subscription....... and my amount of call to Spidigo about complain is near about Rs. 5000 so now I am going to Consumer Court and Will take Full Refund..... I got Screenshots...
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S
shahjigarca
from Pune, Maharashtra
Feb 4, 2010
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No Connectivity

I had availed connections since last month only. Since last month, this is the fifth time my internet is completely dead...... No one is hearing at their office......Even after putting complaint at their customer care, no one call since last 4-5 days to resolve the same.

There is very poor service........I had paid 1 Year rental.....for which i feel that i am getting NIL Return in term of service...i prefer no one should opt...
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R
reena ketan gandhi
Feb 3, 2010
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priority

Dear Sir,

I have your spidigo broadband connection & my user id is reena.gandhi. i have buy your connection for the month & your executive will be given me 512 kbps plan but wholeday i will access only for 237 kbps. So please solve my problems. othervise i m going to direct consumer service department & complaint for your side. I will daily call to your executive & customer service no but no body have given...
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A
Abhishek
Feb 2, 2010
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internet speed is very slow

Hello,
This is Abhishek J. Vaishnav. My complaint is against to SPIDIGO internet service provider. This company is making people fool.When i was planning to buy this product he had promised me that the internet speed will be like this: In the day speed will be 256 kbps and at night after 8p.m. speed will be 512 kbps. Instead of this i am getting speed around only 50-70 kbps but not more tha 70 kbps..And when i tried to call...
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S
Subrata Dey
from Pune, Maharashtra
Jan 30, 2010
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Poor Service & False Promise

Spidigo is a "CHEAT" . They made false promises of good speed & service. Every 30 mins the connectivity is lost. Inspite of calling many times & leaving SMS to the SALES EXECUTIVE Mr. SAgar Chudasama [protected], their has been no response.

I am amazed by the false promise of SAGAR stating that my money will be refunded if the service is below the standard.

The customer care department's...
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S
Sankalp Mehta
Jan 19, 2010
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Login problems and connectivity problems

I am facing too much problems using my internet from[protected].

1. It takes too much time to get login after entering the username and password and many times it doesn't even accept the login.

2. Internet speed has become very slow due to which i am facing problems in downloading.

3. My account automatically gets logged out within an hour or so, and i have to login again and again..
br...
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P
Parthvi Lal
from Mumbai, Maharashtra
Dec 15, 2009
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Non-refund of money .

I have applied for spidigo broadband connection on 17th nov 2009. As per the executive , the installation was to be done within a week . I waited for 12days . After a lot of follow up , I was informed that the connection was not feasible and the check paid by me will be refunded within 7 working days . Till now cash or check has not been received from their end . Also their executives are not receiving call....
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C
Chirag Khunti
from Chennai, Tamil Nadu
Nov 6, 2009
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Not providing Installation for long time.

Respected Sir/Madam,

Myself CHIRAG KHUNTI, staying at 11-B, Niranjan society, Drive-in cinema road, Memnagar, Gurukul, Ahmedabad, Gujarat. I was in need of internet connection at my above mentioned residence, so i applied for internet connection to SPIDIGO BROADBAND AND INTERNET SERVICES. I applied for 6 months connection which cost me Rs. 1750. I gave all documents required, photos and cheque for the same on 24/09/2009....
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