Sri Krishna Travels — Dropping

Address: Hyderbad

My mother was travelling from Guntur to Bangalore & dropping point was at Kalasipalyam but driver asked passengers to get down in Silk Board Bangalore. My mother had leg issue & she is 49, is this is the way driver treat passengers?
Really this issue shouldn’t Be repeated again to any of passengers. I request to take strict action against driver.
Date 04/11/2022 (arrival date)
PNR - SKT1927219
Sri Krishna travels