Srm Transports — AC not working in bus

Address: Bangalore, Karnataka, 560035

Website: Www.srmtransports.com

I am currently travelling on an SRM bus from bangaore to velankanni. There hasbeen trouble from the beginning. First, the bus which was supposed to start at 9:00PM came at 11:00 PM to Madiwala. We were kept in the dark and not given any reasons for the delay. Once wetook off the AC stopped working. When we complained the bus was halted near bommanahalli and a mechanic was called. The mechanic came and started working on the ac nhe worked till 1:30 AM and finally said he cannot fix it. Now we are forced to travel on the same bus with no AC. None of the SRM managers are picking up phone nor are they giving any alternate bus for us. I have. 5 month old infant and there are other small kids travelling on the same bus. All o[censored]s are suffering with no air circulation inside. We poor people do not have any other option but to travel in the bus without AC even after paying the cost of an AC sleeper.