Srm Transports — Chennai - trivandrum

Address: 600107

Website: www.srmtransports.in

I've travelled from chennai to trivandrum in srm transport, one of the worst experience i had once again with srm i. E they dropped all the passengers in marthandam (70kms away from the destination) stating that they cant proceed further to tvm due to hartal, as there was instructions to the driver in the previous night. Here we have following questions:
1) if the drivers are notified well in advance, then why there were no notification to the passengers before or on boarding?
2) why they charged 1152/-, when they were planning to drop passengers in a mid way?
3) why no one takes responsible to address the passengers queries in chennai admin?

We will ensure the detailed message with video will be spread across in social media until the responsible people will revert to us.