Srm Transports — no refund or resolution on bus cancelled
G
Gopikrishnan.1148
from Chennai, Tamil Nadu
I booked a ticket from kumbakonam to Chennai on oct 28 2019 at 11:30pm. But the bus which come from Chennai broke down on the way.the SRM transports called me and said they can arrange a volvo semi sleeper bus, but I booked a sleeper bus.i told them this situation and they said that they can apply on redbus for refund.i applied the redbus but there is no response email or callback from redbus for 3 days.after that they claimed that bus was on schedule and no problem.i called SRM Transports but they said that only replacement bus was there instead of original bus .that I would get my money back.but the red bus said that the bus was on schedule
Was this information helpful?
No (0)
Yes (0)
SRM Transports customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by Gopikrishnan.1148 Ticket id tnbq80465055
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment