ST Courier Complaints & Reviews

IAM KUMAR kavi sree store melagate kalugumalai .I have booked a Furniture(Beerol) courier from kalugumalai to Urapakkam, Chennai weighing 87kgs and worth of 25000.We have properly made the packing without any mistake. On the delivery we have noticed that the right side door was completely damaged.On behalf of customer, I am Kumar Booking this complaint.Please take immediate action. Tracking No:[protected]

Respected sir/ madam, , I sent this mail about the collection of commission on parcels by the delivery at the time of delivery. At each and every parcel he collects 40 or 20 rupees while delivering the parcel. It was already informed to the local courier office located at vandavasi road chetpet 606801. For my own parcels only I have paid more than 300 till now. Today I received a parcel of books and he collects a cash amount of rupees 20 without any proper information. Kindly take necessary action as soon as possible.

Very worst service experience lost of difficulty..worst

My Vendor booked two different parcel in one AWBILL no...and i received one parcel on 2/9 and the other I don't know what happened to that..my AWBILL no [protected] but why ur service centre booked two different parcel in one AWBILL No it's so pathetic...and No response from customer care number too really very horrible service

While booking they confirmed they have delivery. But after booked delivery boy is called us to come and collect from their office and blackmailed us if we can’t come they will return the parcel their office from my village arround 50kms up and down. And also delivery boy is behaviour very rude to talk with my sister and father. This is my AWB number [protected], [protected].I was called branch office they can’t give proper reply and also try to contact head office there is no response.
Kindly take necessary action

On 22nd from Chennai we send very important & urgent material to our address which is located at Bangalore. after 2 days also still the courier was not delivered to customer place. We continuously following customer care because of the part criticality. But we are getting poor response. Also tracking in the ST courier also same status showing past 2 days. we are very much disappointed for the ST courier service.

Tracking ID: [protected]
I didn't get the parcel from BSQ boutique, Which has been shipped on 16th August 2023... It has been delivered to Nandhini by Anbazhagan([protected]) as per tracking, but i didn't get any parcel and its not my sign, How can you people can put Customer sign and i required the parcel and without any damages or refund the amount for which have been miss leaded...

Attached screenshot for reference, I required answer As soon as possible.

Hi,
Tracking ID: [protected]
I didn't get the parcel from BSQ boutique, Which has been shipped on 16th August 2023... It has been delivered to Nandhini by Anbazhagan([protected]) as per tracking, but i didn't get any parcel and its not my sign, How can someone put Customer sign & get others parcel? and i required the parcel and without any damages or refund the amount for which have been misplaced \ leaded...

Attached screenshot for reference, I required answer As soon as possible.

Some product couriered from Idappadi to Chennai Pallaikaranai on 18th aug, 2023 ..Today the date is 21st but still i didnt receive my parcel...I called many times to the service number he told to collect today when i asked on 19 th but still now i didnt received i called many times they are not responding properly and today eve 6:45pm delivery person called me for the address but after an hour no response yet not delivered.. I called him many times he also not response ..I raised to complaint to main office in chennai ...They said me to call this number or call that number why i need to call some others to get the parcel...You are providing the courier service so you are the responsible for that...If emergency they told me to collect from courier office it not a good reply from St Courier Pallikaranai.. You are the responsible to provide the service at doorstep they why posted delivering beyond expectation...First will deliver correct time then beyond expectation...Really I am too upset your services...Hereafter i never use this courier service...Atleast provide my parcel tomorrow or else will face severe consequences...

My parcel still not delivered.it was dispatched on 17th Aug 2023.i need this item urgently.Please need your help in this regard.
Booking number - [protected]

Sir I sent a parcel to your ST courier on Thursday last week and they said it will reach me in two days but The parcel is still not arrived so I request you to inform me what is the details everyone I asked did not give me proper answer so I have come to complain to them. Parcel ID [protected]

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Sir I sent a parcel to your ST courier on 10/08/23 Thursday last week and they said it will reach me in two days but The parcel is still not arrived so I request you to inform me what is the details everyone I asked did not give me proper answer so I have come to complain to them. Parcel ID [protected]

My friend sent parcel from Dindigul to [protected] Namakkal. It has reached Bavitram Ura mentioned in the address from Namakkal on 14.08.2023. The delivery boy said he will come and buy it from Bavitram bus stand, he said no, can you give it to a shop you know. Only old people are at home, so what you asked to give at that address is not possible, he disconnected the call, saying, talk to the head oppish.

Note: The above mentioned address is only 500 meters from Bavitram Bus Stand

Hello sir my courier parcel came from madurai to omalur St courier the courier person called and said collect your courier in my office . I asked to deliver at my home but they said service not available in your village.in St courier official website shown my pottipuram village are serviceable location and also I compliened St courier customer service they also said you collect to courier office kindly take necessary action to deliver my courier otherwise take action against improper information provided st courier official website
Than u
By
Parameswaran s

I have ordered one product they have chosen st courier delivery service when it's reached near my location they are asking me to come to collect my product, they won't deliver outside hub, my location is 2km away from main location.

I write clear address (Kamuthi) and my mobile number but your team delivered the consignment near by village (Abiramam) as far as 20 Km from location and informed to me come and get the parcel. I said please handover it in local bus and I will collect the parcel, but he told it is not his fault if you want your parcel come here or I will not take response. His mobile no [protected]. I believe this kind of activity will affect the business, please take necessary action and it would be happened in future.

Delivery boy have parcel last two days with him not yet deliver when ask to him deliver the parcel, I'm able to come and deliver if you want you can come and collect the parcel like he told

This kind of people you have we paid money but your people rudely speaking to customers
Him name is Venkatesh

And KAMARAJAPURAM, TN
VENKATESAN - [protected] Kamarajapuram

Parcel has been received at the local service station on Aug 7 and no attempt to deliver the product until now., AWB no is [protected]

Monday morning my friend send parcel from chennai to madurai. Parcel id is [protected], yesterday morning 08/08/23 morning parcel is out for delivery but not delivered, today morning 09/08/23 again parcel’ is out for delivery but not delivered, i will check and office number call to ask. She is answering casually today i will send it sir, just now 5.35 parcel is arrived at my home., the parcel is fully opend i will attach photo copy, the parcel is apple mobile box so the office people fully checked inside of mobile, i am not giving mobile only for box thats way i am great escape otherwise my mobile definitely loss him, why are open the parcel i need clear explanation, if you not taken any action there after i will post social media in Facebook Instagram and some press also, i am working government sector so definitely i will do that

Im Pavithra from vadavalli, Coimbatore..
On 10-May-2023 I have send parcel to Qatar country through ST courier in Booking number of AWB [protected]. They said that particular parcel connected with international courier agency Pacific Express in the booking id of AWB [protected].. But they delayed my parcel and said the reason like no cargo flights were available, parcel will be move in next available flights like that..
After 3 weeks of time Mr.Vinoth from ST courier who is manager of international courier service called me and said your parcel is blocked by the customs for some reason.. And promised me to returned it back to me with in a week..
But today is 9-Augest-23.. Its been a 3 months, I never receive it till now.. And Mr.Rajesh who is responsible for coimbatore courier service also gave me the fake promise to return back my parcel. My parcel is a ₹18000 worth.. As i'm a very small scale business woman this amount of loss is very huge for me..
Kindly consider my complaint im in need of my parcel for sure as soon as possible..