Stalkbuylove — product returned but not refunded

Address: A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi 110020, Mumbai City, Maharashtra, 400012

It has been more than a month since the return pickup of the product was done by StalkbuyLove's logistics team and till date I'm waiting for the refund to be processed.

I have sent them the acknowledgement receipt from their logistics team for the speedy resolution of this issue as well.
Every time I call their customer care, it says that it is under maintenance. Also i have been constantly raising issue and sending them mails but no response to the queries have been received.

Attaching the same again for your reference.