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Standard Chartered Bank Complaints & Reviews

www.standardchartered.co.in
2.5
Updated: Jan 17, 2025
Complaints 1725
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823
Unresolved
902
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31
Illegal tax (trfd) charged on credit card payment
26
dear sir, please clear my confusion
18
Illegal Interest on Credit Card

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Late fee by changing due date anytime of their own
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Standard Chartered Bank reviews & complaints page 22

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R
rady
from Angamali, Kerala
May 7, 2018
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lost my amount by debit card

Address: 600044

Dear sc customer care,

Myself radha from chennai.

Already i will the complaints for last month regarding lost my amount for my debit card account. But you are not open this complaints. Customer care person should be close the complaints, why there doing like this nobody to calling to me from customer care then y doing like this.

If my amount will not refund means i will raise the consumer court....
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N
Narrayana
from Bengaluru, Karnataka
May 3, 2018
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top up loan amount is not released demanding processing fee

Hi Sir/Madam

This is Narayana. I have applied emergency topup loan in Standard Charered Bank. They are (Asha from Standard Charered BankLoan dept) agree and commited to give loan with ZERO processing fee on loan amount. Even I got call from Standard Charered Bank manager(Aswini) to confirm my loan amount before processing. She also confirm committed ZERO processing fee and rate of interest is 10.99%.

Today(May...
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S
Somu@04041983
from Delhi, Delhi
May 2, 2018
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service

Address: Mumbai City, Maharashtra, 122002

My contact number is [protected]
I am trying to make a transaction of 10000 rs i am not receiving otp i called bank they sais they don't have any problem and my service provider airtel is also saying they don't have any problem
I have asked both of them to give statement in written. But they are not doing so.
No one is helping me more over whenbi called standard. Chartered in had to waite for 30 mins in ivr....
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S
sabervivir
from Chennai, Tamil Nadu
Apr 28, 2018
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courier not delivered despite of full address being available

Address: Chennai, Tamil Nadu, 600126

Hi,
My name is sabir and i was having a courier to be received from blue dart. However the tracking info said that due to incomplete address, my courier was not delivered. When i went to blue dart courier office located in chrompet in chennai, my courier was there and the address was also mentioned completely. The gentleman on the reception did not handover the courier to me over there and asked to be available at home the next day...
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A
Amresh822
from Kolkata, West Bengal
Apr 21, 2018
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transfer money in my account from standard chartered bank london

Address: Kolkata, West Bengal, 700075
Website: Standardcharteredbank

Dear sir i got mail from standard chartered bank
Can you please make me sure that it is right or wrong
The following mail i got :
Standard chartered bank
1 basing hall avenue, london ec2v 5dd, united kingdom
International transfer department office
Email: [protected]@yandex.com
Mr. Dominic rowland head of operation


We acknowledged the receipt of your e-mail i am the...
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J
jaskaran sarao
from Kyelang, Himachal Pradesh
Apr 10, 2018
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executive not responding for new account not picking up calls too

Address: 134003

I have been to chandigarh branch on 28.3.18 for opening up my new account i have given all the documents required by bank and today is 10.4.18 no response from bank executive daily i am calling her name is pinki rana now she is not even picking up my calls no revert from her side as it is employee account and i am suppose to give my accounts details to company and now i’m in fix what to do no response from executive bank lady. Today also...
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R
Raymond Rutherford
Apr 10, 2018
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suspected scam email

Website: scbremmitance.dpt@accountant.com

Sarah hamlin
I got an urgent mail from my late husband bank, concerning that my late husband deposited sum of huge amount of money. And now i have to come for the funds but now i can not go because of the condition of my work. Now the bank need a foreign beneficiary to come for it and i recommended you. So please raymond i want you to help me and receive this money so you can put it to me ok. I hope i can trust you raymond? I promise...
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P
Pfithu
from Udaipur, Tripura
Apr 7, 2018
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please let me know if it's true or fake.

Dear Friend

If you are willing to finalize this project as left to you via your good friend Mrs.Elizabeth Hendrick, just kindly fill the application release letter attached to this mail with your bank details and send it to the bank Head Of Operation now and copy to my email and send me your id proof to my email and keep me posted.

Wait to hear from you that you have fill the application attached with your...
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S
Siladitya1985
from Gurgaon, Haryana
Apr 4, 2018
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not able to receive noc for 2 weeks.

Address: Bangalore, Karnataka

Last week (on 26th march) I was informed it will take two working days from that day. Then Again on (19th March) i was informed it will be resolved within Saturday (31st march). Today I receive the email stated above. I am sure after three days I will receive the same email stated above asking for 3 more days. When does this end? This is the most ridiculous customer support that we can have. Please send me the NOC and let me end all ties...
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C
chaitanyabirje
from Bengaluru, Karnataka
Apr 4, 2018
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standard chartered bank - unauthorized credit card charges

Address: Bangalore, Karnataka, 560038

SCB Card Services,

I deeply regret to inform that apart from having regular follow-ups and raising complaints several times the unauthorized credit card charges was not settled and my account was continuously charged for Interest and Service Tax on the disputed amount (annual fee) for a year.

HISTORY -
Control no – [protected]
Credit Card no - [protected]

I had raised a request...
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S
Sahana Das
from Kolkata, West Bengal
Mar 22, 2018
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credit card billing complaint

I have a standard chartered bank credit card numbered [protected] for which the payment date was 13/03/2018. The minimum payable amount was 4300/-. I forgot to make the payment. On 17/03/2017 they generated the new statement with exorbitant charges. The outstanding becomes now 11, 749.31/-.. They called me up to make the payment. I would have no problem with that but they did not give any warning call or send any message to remind the...
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F
Fiona311
Mar 19, 2018
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suspicious mails from "standard chartered bank"

A letter sent to me with below content

Our esteem customer: fung so i man romana

This e-mail is to inform you of the final opening of your online account. Though it is presently inactive and it is required to be activated for you to be able to successfully transfer your due funds into your nominated bank account.

However, you can access your online account via our sign on page with your access...
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S
Satendra90
from New Delhi, Delhi
Mar 17, 2018
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od against policy

I received a call from on behalf of standard chartered bank for regarding od. The caller suggested me that if i make policy rs.40000/- than within 18 days od amount release (Pay every 40000/-for twelve year). And i am also make this policy from bharati axa life on dtd 18/01/2018 and after two months not release this od amount. Every time i call me than he now march closing and your file in process. Caller contact no. [protected] (Mr. Aryan...
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D
dhiraj nage
from Mumbai, Maharashtra
Mar 16, 2018
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regarding closing of standard chartered credit card and icici bank

Address: 411039

Respected sir, at the time allocation of credit card of bank, bank representative told me we will provide u card limit upt one lakhs 100000 but when i received card the limit is only 20 thousand and card no is as - [protected]
Same thing happen about icici bank also the bank representative is said we provide 1.87 lakhs credit but bank allocated only 30000 credit limit so i want to
Close this both card card no is [protected]...
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B
Betsy Rodrigues
from Bengaluru, Karnataka
Mar 10, 2018
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new debit card

Address: 560078

My name is betsy runal rodrigues. I had applied for a new debit card on 2/03/18 which was suppose to reach by a week to my address in jp nagar. The debit card was delivered to someone else. Nor i was called nor updated about anything. Your customrr care seems to be not responding nor the blue dart courier service is responding. I’m highly disappointed with the banks service....
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K
Kiran yadav.G
from Delhi, Delhi
Mar 6, 2018
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standard chartered bank fake loan offer to make hdfc life insurance

My name is kiran yadav g, i had received a call from mr. Akash saying that he is from standard chartered bank and said that we can open an overdraft account and withdraw money upto 6 lakhs. We have to pay the insurance money of rs 40000 for hdfc life and he will mortgage the insurance under standard chartered bank then to open a vd account you need to pay 35000 rs which will be refunded to you once the account is opened and then you will...
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M
Mahendra Chauhan
from Nagpur, Maharashtra
Mar 5, 2018
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personal loan ac no xxxx 9488 credit card

Address: Vadodara, Gujarat, 390019
Website: www. consumer complain

Subject: Fw: credit card statement card no xxxx2532

Sir,

With reference to the above sited subject regarding credit card statement MANHATTAN INSTABUY ENDING XXXX 9488 in this connection one of them loan 1.20000/= sanction from your loan deptt. in before i had call to loan deptt for cancellation said loan, this loan not encash by me i had not accept DD cover by your currier man, in before contact to customer...
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K
Kudumula Srikanth
from Mumbai, Maharashtra
Mar 2, 2018
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my amount debited towards radiuniverse without my involvement

Address: Mumbai City, Maharashtra, 400001
Website: radiuniverse

They deduct by money of rs.3275.32 towards raiuniverse without any otp or my involvement. This insident happended 02/03/2018 time 15:48 towards for website called radiuniverse.com pls do help me out from dis issue, the 3275.31 is a heavy amount for low class families. Pls do favour it's so difficult to urge how one of the best bank do this to customers and this can't be bearable to the low class families like ours pls do the favor and tell...
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N
Niranjan1983
from Bengaluru, Karnataka
Mar 1, 2018
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credit card cancellation request

Address: 560071

To whom it may concern,

I myself niranjana has applied the credit card of standard chartered bank in online. But now for my personal reasons i could not use the credit card right now. Your agent / client [lokesh - 2091017] has collected the document proofs.
Hence i request you to cancel the credit card issuing / processing.
Credit card application reference number - cc9r3n11nh.

Regards,
Niranjan...
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K
kepcolee
Feb 27, 2018
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banking service

Address: 11872

Dear Sir or Madam,

Firstly, I've requested my liability letter on Jan. 20, 2018.
But it was issued some day and expired in Branch Office without any notice to me. the reason of expiration is that it was issued and passed 10 days so that it expired automatically. During this shelf life (10 days) SC Bank didn't inform me of issuance of liability letter nor SMS. Bank guys told me that I have to call or visit the Bank asking...
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