Standard Chartered Bank — Unknown Trfd and interest charged

Address: Pune

Hi,
I have been applied an extra tax (trfd) on my credit card payment. I paid the bill before due date. But still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment before due date. can you please help me out in this situation ASAP
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Standard Chartered Bank customer support has been notified about the posted complaint.
 
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Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding your complaint on your credit card with the bank.

We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.

Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

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