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Same happened to me also, recently I have upgraded my account silver to Gold they didn't make any payments.starclicks.com staff are cheating with Indian citizens kindly solve the problem as possible as possible.
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Whenever I sent mail to them their replies are below as,
Hi Jilel Moirangthem!
Thank you for your message case 794875.
Please make sure you check our help center support.star-clicks.com in which you may find the answer to your question.
Please note due to the large number of emails we receive, we may not be able to answer you in a timely manner if your question has already been answered in the help center support.star-clicks.com
Star-Clicks Support Team
Thank you!
Hi Jilel Moirangthem!
Thank you for your message case 794875.
Please make sure you check our help center support.star-clicks.com in which you may find the answer to your question.
Please note due to the large number of emails we receive, we may not be able to answer you in a timely manner if your question has already been answered in the help center support.star-clicks.com
Star-Clicks Support Team
Thank you!