On or about 28th March 2016 we received a call on land line to pay and renew the policy due in few days . On enquiry we were advised that above mediclaim policy number in the name of Aakanksha Bhargava exist. We asked for the details and surprised to see the details. To the best of our memory we requested for householder policy as my daughter got married and wanted to insure her new house.
We requested for copy of the mediclaim application form . To our horror we noticed that a) the form not filled by us b) signature were fabricated c) address mentioned is wrong d) Details in the form were wrong e) Telephone number mentioned in the form did not belong to insured f)Aakanksha has asthma and no one would have paid claim as concealing pre-existing disease if Star thinks this be a disease g) Many of the columns are not filled making the form invalid h) Height, weight and income mentioned were wrong . It is clear that who so ever filled the form has never met or see both the insured person. It was advised that one Neeraj Aggarwal was the agent
Mr. Neeraj Aggarwal agreed to has never visited any insured or insured never visited Star, failed to confirm how and where the form was filled in ID proof provided were not self-attested and not authentic. No mail was ever sent by aakanksha official e mail ID so his allegation is false
It is also correct that during one year no communication was ever received from Star. No policy was ever received so right to reject within 15 days were denied which is against IRDA rules. No cards were sent required in case someone needs to get admitted in hospital Later they alleged to have send policy by courier but failed to provide any evidence, They sent one PDC with wrong name of insured, no address, no signature of the person if someone received it . Their senior management and even vigilance is part of this fraud Was this information helpful? |
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