Star Health And Allied Insurance — Cashless payment

My father injured from incident. Hospital claim 116650 rs claim but star health clear only 79982.
I ask for details .he says 15000 deallocate. Lapratomy surgen. But as per operation doctor need lapratomy surgen that hospital already prove.

Inv that claim 9150 he clear only 3000.in that 6150 deduct.

In medicine claim 15000 but clear 6631.

That operation only medical basis.

Please take that matter seriously.
I also attached document regarding that matter.