Star Health And Allied Insurance — cashless rejected by this fraud insurance company

Address: Darjeeling, West Bengal, 734005

Hi,

Claim number: 0189803
Patient name: mani prasad

You guys are one fraud company... I will make sure you run out of business if my issue was not resolved today...

I would like to highlight the biggest fraud your insurance company is doing with me and i am sure many customers might be facing same issue after the kind of conversation i had with your customer care. You guys are just taking money from customers and when it comes to making payment then you guys search for excuses. I am attaching the response which i have received from you for the denial reason and you need to look at this response.

My mom was admitted to paramount hospital, siliguri after she had brain hemorrhage agin please note primary reason of her hospitalization is brain hemorrhage. Hospital submitted paper work for cash less facility because my mom have insurance with star health and i have been making payment for this policy for past 2 years.

Cashless hospitalization was denied due to one the most non sense reason i have ever seen. As per your fraud insurance company because she have chronic kidney problem which was not mentioned when i bought the insurance so the claim is denied.

Are you really running company? What kind of response it is? How can i tell about kidney issue at the time of buying policy in year 2015 when her kidney issue was diagnosed in 2016? Do you guys use your brain or you are brainless? This is brain hemorrhage case and you guys needs to understand this in plain english and not unnecessary make excuses to run away with money which i have been paying every year for this policy. Why they hell you are taking money from me every year when you are going to deny each and every claim for kidney issue?

I would like to highlight that i clearly mentioned diabetes as existing problem of the patient when i bought the policy and it is completely known in this whole world that diabetes impacts patient kidney then why the hell you gave me policy when you had to deny every other problem due to kidney problem?


I spoke to your associate for 1 hour and the one thing she could tell me that because she has kidney problem so this claim will not be approved?

Which medical book you have read that brain hemorrhage and kidney issue is related? I will be fine if you reject claim when i claim anything which is related to kidney but how in this would you can deny brain hemorrhage claim for kidney issue?

Please note i am not going to leave you guys so easlily and will ruin your insurance company to make sure you all run out of job and this company is closed.

I am it profession and know how i have to use media and social media to make sure you completely loose this insurance business.

Now you need to decide how you would like to handle this claim.

I have already posted my review for star health at below websites and will be posting it at other 100 websites. You need to now understand that whom you are dealing with rite now.

http://www.mouthshut.com/product-reviews/STAR-Health-Allied-Insurance-reviews[pr...⇄

https://www.bankbazaar.com/review-standalone.html?reviewId=511728

Thanks
Prabhat