Star Health And Allied Insurance — claim - 0298657

Address: 629251

My daughter - r. Ritharshana was having fever and cough and was admitted in dr. Jayasekharan hospital and nursing home, k. P. Road, nagercoil, tamil nadu on 05/09/2018.
Doa-05/09/2018,
Dod-10/09/2018.
I was denied the claim for no apparent reason.
I called up the customer care and was informed that my baby had a pre-existing cleft palate condition and hence the claim cannot be accepted. However, cleft palate was surgically treated without making any claims.

The current claim is has no relation to it and hence i would like to request a refund for the hospital bill amount - rs 11215. Pfa medical summary