Star Health And Allied Insurance — claim issue

Address: Pune, Maharashtra, 411015

My husband is working with mnc co. Where they have corporate policy for health in which spouse, & kids are covered. I (Spouse) has undergone through myomectomy surgery, where we have informed well in advance all the details, they said it will be covered, in hospital i got operated is only for gynecology treatments so there are frequent maternity cases, due to which i didn't got semi private room after operation, which was again informed to star health. They said this is a genuine reason and we will settle your claim. Operation was held on 14th april 2017 & till jan 2018 they were telling us that your check is ready it will dispatch tomorrow bla bla, and in feb -18 they said its not possible because all claim is settled according to room rent. We visited to there office and meet their manager branch manager, but no one is ready to help, and not ready to accept that this has happened due to there neglegency and why we should face it.
Claim amount was 1.20lacs they gave us 55k
Kindly help in this
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    Star Health And Allied Insurance Phone
    1-800-1024477
    1-800-4252255
    +91 44 2828 8800
    Star Health And Allied Insurance Address
    No.1, New Tank Street, Valluvar Kottam High Road, Chennai, Tamil Nadu, India - 600034
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